Data Recovery North East Derbyshire: Regardless of whether you are using a desktop PC, an Apple Mac, a Linux or Unix-based system or a custom-built mainframe you are still likely to encounter the problem of lost or missing data as the result of issues with an internal or external hard disk drive. Such problems occur when the device in question has been subjected to overuse without the chance of any ‘downtime’, general wear and tear, or because of issues relating to corrupt or missing firmware. When these problems raise their heads it can lead to the loss or inaccessibility of important data that not only you, but your workforce, need access to in order to maintain a steady level of business. To find out more about how our engineers can help retrieve your data call them today on 0161 8710788.
When our data recovery North East Derbyshire engineers explain to clients that they have suffered the loss of data because of issues involving firmware, the first question we are often posed with is ‘What is Firmware?’ Firmware is a small but vitally important program that has been written onto the boot sector of your hard drive or (if you are using an older drive) has been built in to the logic board (controller board) attached to the drive. This logic board is designed to act as a buffer between hard drive and the computer and as such allows for communication between the two.
Generally most computer users will never have anything to do with firmware and as such when it fails will not be 100% sure as to what it actually is. It is customary for firmware never to be updated during the lifetime of the device to which it is attached and if it fails (and no updates are available) then this can (and does) often render the device useless. To which end our data recovery North East Derbyshire engineers find that they are required to help retrieve the data from a drive where the firmware has fallen foul of corruption or has become obsolete.
Our hard drive recovery solutions are designed to cater for the loss or inaccessibility of data because of issues with physical components as well as the firmware that governs how a storage device works and when it fails our clients (old and new) turn to us to assist in the recovery process rather than write the data off as lost forever.
I’ve never heard of firmware why do I need it?
As we have already mentioned firmware governs how a hard drive or other such storage device functions in relation to the other components to which it has been attached such as a motherboard. Without a working version of firmware it may be the case that your computer boots up but only goes so far through the start up process before displaying some kind of message saying it is missing or – as is normally the case – displaying the infamous and rather annoying ‘Blue Screen of death (BSOD)’.
Call our data recovery North East Derbyshire team today on 0161 8710788 if you have lost access to your hard drive’s data and are being shown the ‘Blue Screen of Death (BSOD)’. We suggest you power down your computer and ensure that it cannot be accessed by other users as this can sometimes make an already difficult situation worse. Our engineers will talk you through the options available to you as well as provide you with a no obligation quotation (additional charges may apply if the drive has been downed because of mechanical damage) and an explanation of our No Fix No Fee policy. Once you are happy that we can recover your data we ask that you send the drive in question (just the drive as we produce images of the data from it) to our data recovery North East Derbyshire and Derbyshire centre. You can do this using Royal Mail (we recommend registering or recording your storage device for peace of mind as we cannot be held responsible if the drive is lost in transit), a courier of your choosing or in person if you live or work nearby.
On receipt of the storage device into our data recovery North East Derbyshire centre our team of engineers will make a definitive diagnosis of the cause of the problem and report back to you. This is done by email so that we may provide you with an extensive list of all the files, folders and directories on the drive that can be successfully recovered (usually we do this using data DVDs but if the data exceeds 30GBs we ask that you purchase an external storage device from us). Once you are happy that we can recover the data you need we ask that you make payment to us by BACS transfer, credit card or debit card (corporate or personal is fine) and on receipt of payment our personnel will recover your data to its new storage device/media. (We do not accept PayPal). It is then returned to you via next day courier service (the costs for which have already been incorporated into your quotation). For more information on how we can recover your data, to obtain a no obligation quotation or to book in an already failing drive contact us today on 01618710788 where one of our engineers can get the ball rolling. Our data recovery centre and telephone lines are manned Monday to Friday 9am to 6pm and an engineer is on hand to answer any queries you may have. We are closed Christmas Day and Easter.