When storage fails in a business the cost is rarely the recovery — it is the days spent unable to trade. We take servers, arrays, NAS units and workstations from firms across Greater Manchester, with a named contact from the diagnostic through to handover, invoicing rather than payment up front, and out-of-hours collection where a room full of people is waiting on it.
Servers, RAID sets, NAS units and virtual machines — every member imaged read-only and rebuilt away from the controller that failed, by our own engineers, in the UK.
Inserting a replacement disk and starting a rebuild is the standard first response and it is how a recoverable array becomes an unrecoverable one. Power the unit down, leave the disks in their bays, and label them before anything moves.
Ranked by what they actually cost per day rather than by how difficult they are.
The arrangements that matter when the person authorising the work is not the person who lost the data.
The same person from diagnostic to delivery, so nobody re-explains the situation to whoever answers the phone.
Signed as a matter of course rather than on request, with data remaining in the UK and work never subcontracted onward.
For established businesses, with purchase-order references carried through wherever your finance process needs them.
One figure, agreed in advance. If something unexpected emerges we come back to you rather than proceeding and billing.
A plain written account of what failed and what was recovered — frequently needed for insurers, auditors or a board, and written to be read by people who are not engineers.
Published, so a quote can be checked rather than taken on trust.
Server, RAID, NAS and database recovery starts from £500 +VAT; virtual machines and forensic work from £800 +VAT; enterprise SAN from £1,250 +VAT; a single workstation or laptop drive from £300 +VAT. Every job opens with a free 48-hour diagnostic and a fixed written quote.
Most work is no fix, no fee. Physical drive-level work takes a 50% deposit covering parts and bench time, with the balance only on success. Forensic examination, CCTV and data destruction sit outside no-fix-no-fee, and you are told that before committing rather than in small print.
Power it down and leave the disks in their bays. Don’t let a rebuild run, don’t re-create the array, and don’t restore over the original volume until the data is secured. Most of the damage we see was done in the first hour.
Both, as standard. NDAs signed as a matter of course, work through a single named contact, data kept in the UK, and established businesses invoiced rather than paying up front with PO references carried through.
Yes — that is the distinction that matters. A byte-perfect file can still refuse to attach if captured mid-transaction or holding damaged pages, so databases are checked for structural consistency and affected objects reported by name.
The diagnostic is free and normally back within 48 hours. Straightforward array work usually completes in a few working days from approval; donor parts or extensive imaging take longer, and you get the timescale with the quote.
Yes — a written account of what failed, what was recovered and what was not, written for non-technical readers, which is generally what insurers and boards actually want.
From £500 plus VAT for servers, RAID, NAS and databases, from £800 for virtual machines and forensics, from £1,250 for enterprise SAN, and from £300 for a single workstation drive. Free 48-hour diagnostic and a fixed written quote before any work, with most jobs handled no fix, no fee.
Get in touch for a free diagnostic and a written quote. Your data stays confidential, in-house and in the UK — with business-critical jobs given priority.